Return Policy
Return Policy
Need to make a return? No problem. Here’s how it works.
Return Window
Items must be returned within 5 days of purchase or delivery.
To be eligible for a return, items must be:
- Unworn and unused
- In original condition
- With original tags still attached
- Accompanied by the original receipt or order information
- Free of stains, odors, smoke smell, pet hair, makeup, deodorant marks, or any other signs of wear
Woody Outfitters reserves the right to refuse any return that does not meet these requirements.
Return Shipping
If we made a mistake with your order or your item arrived damaged or defective, contact us and we’ll provide a prepaid return shipping label.
For all other returns, return shipping is the customer’s responsibility. You may use the carrier and shipping method of your choice.
Original shipping costs are non-refundable.
Store Credit & Exchanges
Approved returns are eligible for store credit or exchange only.
We do not offer cash refunds or refunds back to the original payment method for standard returns.
Once your return is received and inspected, we’ll process your store credit or exchange.
Exchanges
Looking for a different size or item? We’ll do our best to get you taken care of, but inventory can move quickly and we cannot guarantee an exchange item will still be available when your return arrives.
Sale Items
All sale items are final sale and are not eligible for return or exchange.
Where to Send Returns
Please mail returns to:
Woody Outfitters
1501 Whiskey Road
Aiken, SC 29803
Please include your receipt or order number inside your package.
Have a question before sending something back? Reach out to us and we’ll help you get it sorted out.